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If you've bought an item and discovered that it is not original, the quality might well be inferior, which might make the product unusable or unsafe. We can take you through the steps of getting a refund and reporting the seller to the correct regulatory body.

Buying Illegal Goods

Buying illegal goods

Counterfeit goods include anything which pretends to be the real thing. This can be fake designer labelled clothes, shoes and perfumes, pirate DVDs and computer games, food products, alcohol, tobacco, car parts. In fact almost anything can be copied and sold as genuine. These days, technology means it's easy for criminals to make sophisticated copies.

Making or selling fake goods is against the law. Sellers of fake goods can be fined or can even go to jail.

If you believe you have bought something that is not as is should be, please get in touch.

Get in touch