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Customers and suppliers

From creating water tight supplier contracts to ensuring your business complies with consumer law regulations, we ensure your business is compliant both in the UK and internationally.

Business Customers

Working with customers and suppliers overseas

We work with businesses in every continent, helping them comply with their own national laws and the laws applying in the territories where their suppliers and customers are based. Understanding the local culture is as important as knowing the local law. Our team can help you make the most of any overseas trading opportunity.

Protecting your confidential information

We can work with you to find the appropriate method of protecting your rights anywhere in the world. Policing infringements, especially online is ever more challenging, which is why it pays to have experts on your side who understand your business and take the time to understand your commercial objectives.

  • Copyright - we regularly advise authors, artists, script writers and others on whether their work benefits from copyright and what practical steps they can take.
  • Patents and inventions - it isn't always appropriate to apply for patent protection on every invention. We can help you decide the best way forward - we recommend seeking advice early and before you go public.
  • Confidential information and know-how - you can protect an original idea by the law of confidence. We can help you write a confidentiality and non-disclosure agreement with anyone who you are going to discuss your idea with. 

Other intellectual property rights - there is a raft of protection available for ideas and inventions, and we can let you know the best options for you, whatever area you are working in, and wherever you are working globally.

Running a lottery, prize draw or competition

Whatever your size of business and the market you operate in, if you're trading in the UK and Europe, you need to be aware of competition law. It can be incredibly complicated, but if you make a mistake the consequences could be severe, with fines or even jail terms for directors.

We can help you make sure your agreements and business structures are compliant with competition law, keeping your business safe and helping you to operate more effectively, focusing on the business rather than the law.

Passing off

Your trade mark, reputation of your business and the quality of your goods and services are all valuable assets, all equally worth protecting, exploiting and enforcing. Letting others use your valuable assets may dilute or even tarnish the attractive force that you have built.

We understand the value of brands and how important it is for you and your business. We provide practical commercial solutions for your specific issue and are ready to help.

Problems with goods or services?

There are many ways in which problems with goods and services can disrupt a business, as service that is not conducted with the required skill and care, miss-selling or mis-description of goods, the sale of defective goods and breaches of sales agreements all cost time and money to resolve taking you away from running you business.

Our team assists businesses in bringing as well as defending claims. We can assist you with investigating the alleged breaches, helping guide you through making a formal claim as well as responding to the business or consumer that has made a complaint to you.

With the recent changes to consumer trading regulations and the need to make consumers aware of alternative dispute resolution we can advise on the most effective method to resolve your dispute using alternative dispute resolution.

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